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The Housekeeping Inspector will work collaboratively with all employees, guests, owners, and other FLPP stakeholders to support the companys goals through superior owner services. Supports the Owner Services Supervisor and Director of Operations to meet the needs of all owners; assists in the implementation of owner service strategies.
The ideal candidate will be extremely personable and have a high attention to detail. It is essential that candidates work well in and with teams, are resourceful and welcome learning opportunities and seek professional growth. This position will be required to work on the weekends.
Essential Duties & Responsibilities: These duties can be performed with or without an accommodation.
Provides high quality inspecting services using the Walk-the-Wall method; works cooperatively with relevant Property Services and Guest Services staff to ensure homes are ready for owner and guest arrivals; oversees unit appearance standards.
Provides prompt follow-up for any cleaning problems.
Identifies and reports all maintenance projects that should be completed pre and post season; inspects and monitors progress to ensure efficiency and quality.
Coordinates with Property Services staff to address special requests and additional staffing needs that may be required.
Responds to all calls and text messages from the Property Services Department in a timely manner.
Seeks feedback through inspections, owner and staff communications, and related means to ensure continuous improvement in efficiency, quality, and performance of all properties.
All other duties and projects as assigned.
Competencies:
Adaptability / Flexibility
Customer Focus
Interpersonal Communication
Personal Energy & Enthusiasm
Results Focus
Business Expertise / Technical Skill
Detail Orientation / Accuracy
Organizing Skills
Team Orientation
Time Management
Must be able to work a flexible work schedule necessary to support a 24/7 hospitality industry
Must have a valid driver's license and reliable transportation to get to and from all job sites
Exceptionally personable
Requirements:
Associates Degree in related field preferred.
Experience in a fast-paced, customer-focused, service industry.
Prior housekeeping experience is preferred.
