Vacancy expired!
The Hotel Ithaca located in the Heart of Finger Lakes wine country, just a short walk to the Ithaca Quad, home to Cornell University and Ithaca College has immediate opening for an experienced Executive Housekeeper.The Hotel Ithaca just completed a multi-million dollar renovation project with an addition of 90 rooms, new lobby and Conference space.
Responsibilities include:
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.
Maintains and evaluates the department budget and works to ensure cost efficiency; monitors inventory of equipment and supplies periodically to ensure adequate levels are in stock and avoid over ordering.
Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
Answer inquiries pertaining to hotel policies and services and resolve guests complaints and concerns.
Establishes standards and procedures for the Housekeeping team, in regards to the direction of work, service, and performance; verifies team members scheduling, payroll, overtime and other related services.
Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
Investigates new cleaning methods; instruments, and equipment to improve effectiveness and efficiency.
Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner.
Prepare required paperwork pertaining to departmental functions.
Implement policies and procedures for the operation of the department or the hotel.
Practice safe work habits; follow OSHA standards; wear protective safety equipment and participate in safety committees as directed.
Perform other duties as requested by management.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
Requirements:
HS Diploma or equivalent preferred.
Minimum two years of Supervisory experience in the same or related position is required.
Strong written and verbal communication skills with the ability to interact in a professional, service oriented manner with all staff levels, Managers, and Hotel Guests.
Strong time management skills, and the ability to multi-task, prioritize departmental functions to meet deadlines.
Strong problem- solving skills and understanding of detailed instructions, departmental policies and procedures.
Ability to comprehend and evaluate complex information, data, work assignments, from various sources to meet appropriate objectives.
Ability to complete tasks individually and work in a team environment.
Apply anytime online at https://www.thehotelithaca.com/careers.php.
Hotel Ithaca
222 South Cayuga Street
Ithaca, NY 14850
