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Position Purpose:
The server is responsible for receiving and expediting food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.
Responsibilities/Duties/Functions/Tasks:
Set up dining area and server stations before each shift
Stay informed of daily menu updates, seasonal products and local food offerings
Set tables prior to guest arrival with appropriate utensils, condiments etc.
Restock all stations
Greet and introduce oneself to guests in designated sections in timely manner
Describe and recommend wines and specialty beverages to guests
Check identification for guests to verify age requirements for purchase of alcoholic drinks
Communicate with guests in a poised and professional manner
Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
Check in with guests consistently to ensure satisfaction
Serve water, coffee and tea to guests
Deliver bread and water to tables
Prepare cocktails as ordered and deliver to guests or bartender
Run food from kitchen, as needed
Complete all side work and daily cleaning tasks in checklist binder
Adhere to cleaning duties required at end of shift
Remove dishes and glasses from tables and take to kitchen during meals
Present checks on each table, collect payments and cash guest out correctly
Complete and produce accurate check-outs at the end of each shift
Allocate tips to all support staff per AIDR expectations
Report all issues in the dining area to restaurant management team
Maintain the cleanliness of the service area
Attend all mandatory training and meetings
Other duties, as assigned
Maintain positive and helpful attitude with all guests and Inns of Aurora employees
Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
Follow guidelines and expectations as stated in the employee handbook
Other duties, as assigned
