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About Us
Based in downtown Ithaca for 25 years, Blue Light, Inc. is a trusted provider of Chinese medicinal herbs to healthcare practitioners across the US and beyond. Thanks to the exceptional quality, efficacy, and affordability of our line of over 500 herbal products, our company has grown steadily and consistently. Now, we are entering a new phase of grow. Were building a sales team to expand our business beyond the traditional Chinese medicine industry, so more people may benefit from the healing properties of natural products. Learn more about us at treasureofeastdotcom or tianjiangudotchom.
Position Description
We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales account manager, you should work to satisfy customers needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Supervise account representatives to ensure sales increase
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics
Suggest actions to improve sales performance and identify opportunities for growth
Requirements
Proven work experience as a Sales account manager or Salesperson.
Hands on experience in sales and an ability to deliver excellent customer experience
Knowledge of CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent communication and negotiation skills
An ability to deliver projects and answer inquiries on time
Business acumen with a problem-solving attitude
Compensation: Base salary plus commission