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We are contemporary designers who respect & value the time-honored artistry of jewelry making and restoration. We believe in handcrafted jewelry. Jewelry is more than raw material; it is a relationship between the maker and the wearer. We hold ourselves to excellence. Every piece meets the highest standards of handcrafted fine jewelry. Our customers are our upmost priority. From the moment our customers walk through our doors, they feel valued every step of the way and leave with a genuine connection to our team. We empower our customers. We take our time to ensure that our customers are knowledgeable and feel empowered in their decisions. We support our community. For over 40 years we have given back to the communities we serve and will continue to do so.
Located in the picturesque Finger Lakes town of Ithaca, our gallery is open to the public from 10am 5pm Tuesday through Friday and 10am-4pm on Saturdays. Our staff of fine jewelry experts are on hand to help with anything from finding the perfect gift to assisting with a complicated restoration of your great grandmothers ring.
At the Jewelbox we believe that we are only as good as the people who represent us every day. We hold our customers and their expectations to the highest degree all while maintaining a family-oriented relationship with them. Our main priority is to deliver beautiful, timeless, custom made pieces that will last a lifetime. When recruiting for a Part-Time Jewelry Sales Associate, we look for an individual who is highly motivated, enthusiastic about their work and willing to grow in a fast-paced business environment. Long term associate needed, part-time position will move into a full-time position if desired.
The Part-Time Jewelry Sales Associate will be responsible for the following:
Responsibilities:
Ensure high levels of customer satisfaction through excellent customer service initiatives
Communicate, solve problems, pay attention to detail
Develop potential clients through walk-in traffic.
Maintain and grow existing clients; keep records of milestones and clients tastes and goals for future purchases
Keep track of promotions and advertisements
Reconciling cash with sales receipts, keeping store transaction records, order merchandise when applicable
Comply with stores security, sales and record taking practices/procedures
Arrange and organize displays daily
Clean and maintain the store weekly
Other duties as assigned by supervisors
Required Qualifications:
Minimum of 1-5 years of experience in a luxury retail role or customer service
Strong written and verbal communication skills
Ability to work with a diverse client base
Willingness to work non-traditional hours, including days, evenings, weekends and holidays
Superior interpersonal skills and positive leadership initiatives
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Word and Outlook)
Experience with Photography and/or Photo Editing Software (Lightroom and Photoshop)
Authorization to work in the United States
Experience:
Retail Sales: 2 years (Preferred)
Jewelry Sales: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Preferred Qualifications:
A college/university degree
Graduate Gemologist degree or Gemological Institute of America (GIA) course work
Total Rewards (Full-Time):
Overtime pay
Sick pay/vacation pay
Select paid holidays
Merchandise discounts
Benefits including medical, dental, and vision insurance
Tuition reimbursement (GIA courses upon supervisor approval)
We are an equal opportunity employer. We never ever discriminate based on race, religion, sexual orientation or age. This applies to our hiring practices and our clients.
Salary: Starting @ $18.00 /hour + bonus based on sales goals and 40-hour work week. Must be available for Saturday hours.
Working days:
Monday (closed during the summer)
Tuesday 9-5
Wednesday 9-5
Thursday 9-5
Friday 9-5
Saturday 9-4
Please send resume and professional references to Janelle Hanson, Boutique Manager