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Must have solid (3+ year's) phone collection experience in a direct customer contact environment
Excellent communication and interpersonal skills required. Team oriented
Make outbound collection calls in a professional manner while keeping and improving customer relations
Process Credit Cards
Review open accounts for collection efforts.
Resolve client billing problems in a timely manner
Review and monitor assigned accounts and all applicable collection reports
Provide timely follow-up on payment arrangements
Proficient in Microsoft Excel and Outlook. Very comfortable with proprietary software. Working knowledge of all office equipment (i.e. phone, fax, copy machine, computer, etc.).
Full Time, Monday - Friday.
