Vacancy expired!
There's an exciting opportunity to join one of the fastest growing software firms in the real estate industry! Yardi Systems is hiring for an Technical Analyst to join their growing team in Long Island, NY!
Under minimal direction the Technical Analyst performs complex and sophisticated systems analyses to assist new and existing clients with the management of application systems, hardware, and system functional specifications for the use of Yardi software products. The Technical Analyst identifies application issues, customizes software products to client specifications, and serves as an escalation resource.
ESSENTIAL RESPONSIBILITIES
Consults and provides technical direction to users
Assists and supports users with understanding Yardi functional design, configuring Yardi software, and meeting client operational needs
Works collaboratively with clients to identify and define application issues
Evaluates procedures and processes for product use and prepares/evaluates alternative workflow solutions
Creates applications and customizations as needed to implement identified customer solutions
Documents, tests, and creates or modifies computer programs to improve Yardi product functionality
Serves as an escalation resource for complex application systems problems and sophisticated client requests
Validates and documents solution effectiveness through program and quality assurance testing
Collaborates internally with analysts, designers, programmers, sales teams, and marketing teams with a focus on meeting client needs and maintaining high-level customer service standards
Monitors technical advancements, regulations, and best practices relevant to clients in the application of Yardi products
Performs special projects related to department training and client support as well as other duties as assigned
EDUCATION/QUALIFICATIONS/EXPERIENCE
Bachelors Degree in Computer Sciences or equivalent
Two (2) years in a software support, analytics, or services role
Advanced knowledge in all the following areas: Microsoft operating and network system operation, Relational databases, and SQL/Oracle language
DESIRED EDUCATION/QUALIFICATIONS/EXPERIENCE
Experience with HTML/Cloud Services
Understanding of property management industry and best practices
Project management experience
Working knowledge of accounting practices
REQUIRED SKILLS/ABILITIES
Proficiency in SQL
Strong technical computer and database management skills
Excellent independent decision-making and problem-solving skills
Excellent written and verbal communication skills
Client-centered commitment and focus
Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with customers
Basic understanding of Yardis Voyager software
Basic understanding of the Cafe platform and associated ancillary products
DESIRED SKILLS/ABILITIES
Understanding of property management industry and best practices
Working knowledge of accounting practices
Understanding of project management principles
Understanding of networks and peripherals
Experience with HTML
Understanding of Cloud Services
Understanding of Development
Understanding of network configuration and associated peripherals
Ability to efficiently communicate highly technical topics or solutions to a non-technical audience
PLEASE APPLY TO: https://careers.yardi.com/openings/job-posting/GS19112098/
At Yardi, weve created a global team dedicated to making great real estate software products and fostering a collaborative work environment. We care about our community and like to come together to make things happen, whether we are focused on creating new software innovations or giving back through philanthropy and volunteerism. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference.
There is something for everyone at Yardi, whether you love to code, or are a people person and enjoy solving issues and providing support to clients. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun!
EOE Race/Gender/Disability/Vets.
