Vacancy expired!
Apply: Reply to this posting via email with your resume, or a brief summary of your experience, along with the best way to contact you!
At Lyft, community is what we are and its what we do. Its what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Lyft understands that the future of a seamless, amazing mobility experience requires more than a great app and great drivers. It also requires a great vehicle. This is why weve reimagined our Driver Hubs to include new vehicle services that will not only improve the experience for our customers, but also reduce some of the challenges that come with being a driver. Our in-house vehicle service centers, where drivers will get high quality, affordable maintenance and repair with lightning speed will be building out quickly.
As the Automotive Technician Lead you will report into the Service Manager and youll be responsible for the development and successful implementation of standard operating and technical procedures, workflows, trainings, etc. for our entire service technician team. The ideal candidate will be a skilled technician and people leader from the automotive service industry and have a deep understanding of automobile repair as well as working to standard procedures and processes. Our focus is on doing all work, exactly right, the first time. This thoughtful approach requires someone with logical planning skills and a resulting systematic approach to getting things done. Our lead technicians are our primary resource in developing people, solving problems and delivering the highest quality work in the world.Responsibilities:
Support the creation and implementation of our process and problem solving methods for our technicians and administrative service teams
Support the implementation of our standard processes and an end-to-end service center workflow within our technician team
Execute against and lead our technician teams in the achievement of our KPIs and practices
Lead our technician team in the ongoing development of our service center operating system, its continuous improvement, and its resulting performance
Coach and continuously develop our local technician teams in their development; including mentoring and certifying their technical skills and capabilities
Partner closely with all Lyft teams to serve our customers with qualityExperience:
Strong background in automotive service including technical repair, diagnostic and teaming
Experienced leader, comfortable coaching teams
Have led, worked or apprenticed in a process centered business operation
Strong people development and coaching skills
Strong systemic problem solving capability and skills
Capable of leading in a process-centered environmentBenefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft ridesLyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.
Tags: Master Technician, ASE, Shop Foremen, Team Lead
