Responsibilities: Interview client stakeholders to understand their business problems and translate them into solution requirements.
Guide clients through the implementation of Salesforce solutions
Serves as the technical leader for Salesforce projects
Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Draft custom development specifications and drive the delivery and testing of the functionality by Development resource
Provide hands-on, expert-level technical assistance to developers
Design and manage the execution of test plans to ensure a quality solution is delivered
Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
Provide expertise during sales efforts to inform solutions and estimate the technical level of effort
Demonstrate thought leadership through different mediums, e.g., publishing, public speaking, client presentations
Qualifications:
9+ years of CRM industry experience
Minimum 6 years of Salesforce platform experience
Minimum 3+ years solution architect experience.
Proven ability to design and optimize business processes and integrate business processes across disparate systems
Excellent client-facing, written and oral communications skills
Experience creating the technical architecture for complex Salesforce implementations.
Experience in technology implementation for full lifecycle enterprise software projects.
Strength in business analysis to uncover business processes and procedures
Active Salesforce certifications or ability to achieve relevant certifications upon hire
