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We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our industry specialists. The result is unparalleled market know-how and a new way of embracing risk that drives superior results.Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.The RoleThe Account Executive is responsible for client relationship and service delivery at the insurance program level, either in conjunction with a Producer or independently. The Account Executive marshals Willis Towers Watson resources to provide coordinated service and placement to meet the client’s insurance and risk management needs. Because of the Account Executive’s strong connection to the client’s business and fundamental understanding of its industry, this relationship is a business partnership with client decision makers. Through their understanding of the business, the Account Executive identifies cross selling opportunities and maximizes the profitability of the account. Role is targeted to be engaged in client interaction approximately 70% of the time or higher.Specific Responsibilities
Develop and strengthen client relationships.
Identify, engage and integrate delivery of all WTW internal resources to deliver on the client experience.
Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice and industry groups. Recommend appropriate solutions throughout the policy term (including acquisition due diligence).
Build and develop market relationships in collaboration with broking and sales.
Increase (maximize) the profitability of the client account & drive retention of that business.
In collaboration with producers, actively expand existing client relationships and participate in new business prospecting.
Engage with sales and broking to understand marketplace changes.
Design, prepare, negotiate and deliver fee/compensation agreements to clients.
Drives the RFP response process, including review, identification and coordination of line of business groups, and document ownership.
Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules.
Coordinate and attend internal strategy team meetings to determine the renewal strategy before meeting with the client.
Coordinate all lines of the request for renewal information. Set up and attend client renewal strategy meetings.
Attend post binding meetings with the Client Advocate and or Producer and WTW Broking team and Servicing teams.
Coordinate multi-line premium finance quotations and agreements.
Prepare and manage core analytics information in preparation for stewardship and strategic review meetings with clients
Ensure Group policy requirements (legal, regulatory & compliance) are met
Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice and industry groups to develop and deliver renewal to clients.
The Requirements
7+ years of insurance experience in a client-facing role required
Property & Casualty insurance knowledge/experience required
Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.
Ability to interpret, analyze, and present models
Relationship Management skills; able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution
Negotiation skills: Ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.
Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
Knowledge of commercial insurance renewal end to end process steps and owners
Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
Receptive to feedback; critical thinking and problem-solving skills, high adaptability
Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, and provides clear guidance to ensure others fulfill roles effectively.
Excellent project management skills; end to end oversight of large, complex, ambiguous or multi-dimensional projects
Basic MS Office skills and familiarity with other relevant online tools.
Insurance broker’s P&C license required.
Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRM)
Equal Opportunity Employer/Vet/Disability at https://cdn-static.findly.com/wp-content/uploads/sites/478/2019/03/Equal-Opportunity-is-the-Law-Poster-Supplement.pdf
