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11 West 19th Street (22008), United States of America, New York, New YorkAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Director, Product ManagementAt Capital One, we think big and do big things. We are a Top-10 bank by deposits and a high-tech company, scientific laboratory, and a nationally recognized brand all in one that reaches tens of millions of consumers. Capital One was the first major bank to release an open, API-driven platform.That’s why we’re here—a bold team of digital entrepreneurs, designers, analysts and engineers working to make a difference in people’s lives. Maybe you should be here, too.We are looking for a Product Leader who is exceptionally imaginative, collaborative, and truly excited about building great products and experiences. You will have the rare opportunity to work at the vanguard of web, mobile, and digital platforms. The ideal candidate is resourceful, analytical, self-motivating and has great attention to detail.Responsibilities include:
Taking a customer-back and evidence based approach to defining, executing, and delivering a product roadmap
Ownership of the customer experience and feature set
Engaging customers directly through a variety of channels to serve as the voice of the customer internally- identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated
Working in a cross-functional group - closely partnering with engineering, design, operations, finance and executive teams to bring a consumer product to the market
Maintaining current technical knowledge to support rapidly changing technology, always looking for new technologies to bring back to the team.
Ideal candidates will demonstrate:
Significant expertise establishing and developing strong working relationships with all levels of associates and external parties, while maintaining appropriate levels of objectivity to their work
Ability to work efficiently and effectively in a start-up like environment, and adept at synthesizing a variety of technologies and capabilities into high quality products and applications that customers love
Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
Technical knowledge and depth necessary to propose and influence new product and feature ideas
Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases
Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
History of teamwork and willingness to roll up one’s sleeves to get the job done
Basic Qualifications:
A Bachelor’s degree or military experience
At least 5 years of software development or product management experience
At least 3 years of experience working with AWS, Azure, or GCP
Preferred Qualifications:
Master’s degree
Fluency in human-centered product discovery methods such as design thinking and service design
7+ years of experience translating business strategy and analysis into consumer facing digital products
7+ years of experience in Agile or Lean product management methodologies
5+ years of people management experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
