Flex Field Field Specialist - New York

Flex Field Field Specialist - New York

31 Dec 2023
New York, New york city 00000 New york city USA

Flex Field Field Specialist - New York

Flex Field Field Specialist - New YorkDescriptionDelivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions.The Field Service Representative is responsible for increasing brand awareness and advocacy, providing product demonstrations and information to consumers, and helping turn demonstrations into sales at retail. Products are focused on phone, tablet and other mobile devices. The Field Service Representative will work in a free-standing mall setup, alongside a team of product Brand Ambassadors. As the Field Service Representative, you will become the technical expert on products and services, and assist consumers with troubleshooting devices, registering for programs / service, completing setup on new devices, providing general training on how consumers can use their device, and more. Responsibilities:Enthusiastically represent Mosaic and its products.

Engage and excite consumers, while educating and training them the products’ key features and service offerings

Provide consumer assistance device troubleshooting, technical support,

Create a memorable brand experience for our guests, which in turn creates "buzz" about our client’s product

Have a personal excitement about the products and the Android operating system

Provide detailed feedback on customer interactions and comments

Maintain working knowledge of all client products in order to be a subject matter expert

Other duties assigned.

Compensation: $15/hourQualificationsPrevious promotional experience and assisted selling experience is required, especially with electronic devices

Existing in-depth knowledge of the Android Operating system and mobile phone devices is a must; Samsung Galaxy experience is preferred

Outgoing, enthusiastic and energetic

Comfortable educating and sharing product feature and benefit information with customers

Strong communication skills

Project management experience ideal - multi-faceted complex modeling and process management.

Ability to be Independent and motivated

Ability to be a team player

Ability to get to and from the site is required as site location may be up to 30 miles outside of the city

Ability to work the entire event schedule, including training

Must have access to Internet Explorer 8 for reporting purposes

Project management experience ideal - multi-faceted complex modeling and process management.

Existing in-depth knowledge of the Android Operating system and mobile phone devices is a must; Samsung Galaxy experience is preferredOutgoing, enthusiastic and energeticComfortable educating and sharing product feature and benefit information with customersStrong communication skillsProject management experience ideal - multi-faceted complex modeling and process management.Ability to be Independent and motivatedAbility to be a team playerAbility to get to and from the site is required as site location may be up to 30 miles outside of the cityAbility to work the entire event schedule, including trainingMust have access to Internet Explorer 8 for reporting purposesProject management experience ideal - multi-faceted complex modeling and process management. Why Mosaic?Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity EmployerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by lawAcosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.US: http://acosta.jobs/privacy-policy-us/Canada: http://acosta.jobs/privacy-policy-ca/#MosaicJob Field - MarketingPrimary Location US-NY-New YorkShift Day JobJob Posting Dec 30, 2022, 4:28:34 PMJob Number: FFNY2023BGC

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