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The Account Management organization is looking for a customer-facing leader from any of Square's Go-to-Market teams to manage a team of Mid-Market Account Managers. The team is focused on the retention and growth of our highest-value existing sellers under $50M in GPV and partners closely with deal teams to establish new sellers from Strategic Sales.
You will support and continue to build a motivated team whose efforts will continue Square's journey up-market. You will help develop processes, insights, and metrics to grow the team today and influence program design for the future. You will also manage targeted enablement, ongoing coaching, and account manager training. You will also manage highly-impactful cross-functional projects for the greater company.
In addition to lengthy experience as a highly performing individual contributor within the mid-market or enterprise segment, you will have recent experience coaching and developing talent. You will also have experience leading projects, mentoring professionals, and advocating internally for customers. Stand-out candidates find their energy from building things and generally feel comfortable operating in the unknown.
You Will:Lead a distributed team of up to seven senior Account Managers
Consistently achieve positive revenue outcomes while maintaining a high return on investment
Create operational efficiencies through stream-lined repeatable processes
Identify and recruit passionate team members to Square
Foster collaboration through betas, insights, marketing and more
Engage with product teams to serve as the upmarket customer voice
Promote an environment of trust and collaboration throughout the deal process
Always lead with curiosity and empathy to support your team
6+ years total experience in Business Development, Sales or Account Management
2+ years experience coaching people and leading projects, formally or informally
Experience in a metrics-driven sales organization
Experience leading teams in a rapidly growing environments
Experience working for a start-up or high growth organization
Ability to prioritize tasks and objectives while working in an ever changing environment
Bachelor's degree or higher
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
PerksWe want you to be well and thrive. Our global benefits package includes:
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
