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Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.Full-TimeHighgate’s Business Intelligence team based in New York, NY is responsible for managing the majority of Highgate’s standardized operational reporting and situational analysis for the managed hotel portfolio as well as various business support and partnership initiatives to create value within the hotels and the management company. The team is comprised of cross-functional subject matter specialists who work together and in collaboration with other Highgate operating disciplines to achieve these goals and objectives.Highgate Hotels is seeking a Manager of Business Intelligence & Data Science / Engineering to join our team and be a leader in driving the vision and continued development of Highgate’s best-in-class advanced data & analytics platform. Working with the VP & Director of Business Intelligence, this individual will be directly influencing the creation and delivery of advanced analytics modules and data science services in our growing big data environment that allows business users to explore actionable insights in support of the hotel portfolio’s performance and the Company’s growth strategy. This individual will also design interactive data visualization reporting that allows business users to explore actionable insights in support of the hotel portfolio’s performance and the Company’s growth strategy, including overseeing an end-to-end user experience from acceptance testing to ongoing training and support to ensure dashboards continue to be relevant and consumed. This role is responsible for serving as the primary resource for defining and implementing the analytics application architecture, data frameworks, database structures, data pipelines, ETL processes, as well as monitoring and addressing application and database performance, issues, and problems.This role requires an individual who can build positive relationships throughout the organization while becoming intimately familiar with Highgate’s common business language to identify and rationalize opportunities for reporting design, answer key business questions and ensure user adoption. This individual should be ready and willing to actively ascertain opportunities to improve the Company’s data workflow processes and propose alternatives to improve the stability, performance and accuracy of Highgate’s reporting infrastructure.This role will interface with all Highgate business departments, system vendors, ownership group analyst teams, senior leadership and other external third parties. This role is a great opportunity to utilize an existing technical skillset within a vertically integrated and entrepreneurial platform to be a part of Highgate’s continued expansion and success.
Work closely with business, technical and data science teams to capture, analyze and understand business requirements, translating activities and business objectives into analytical codes for application in a production scale environment.
Architect, document, develop, code, and test advanced analytics models into scalable advanced analytics solutions in a big data environment.
Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed and identifying improvement opportunities for the data ingestion process.
Develop well-organized and insightful reports, dashboards and other forms of data visualizations to support business awareness and decision-making.
Proactively interface with Highgate operating disciplines to gather and validate reporting and analysis requirements including data elements and report
Design and maintain workflows to automate data ingestion, validation and report delivery mechanisms with impregnable performance standards using technologies like Change Data Capture (CDC) or Change Tracking.
Oversee report and dashboard rollout, user acceptance testing, user training and ongoing support to key stakeholders.
Develop database design, architecture, and support documentation and training for system users and
Help define the data sourcing and API strategy in collaboration with the Business Applications
Set the data governance and retention processes and policies in collaboration with the Business Applications team to ensure the continued integrity of data sources used for core reports and
Partner with best-in-class data & analytics products and service vendors to follow the pulse of industry-leading platforms and identify opportunities to implement new
Complete ad hoc analyses as requested by senior management with the expectation of presenting deliverables to a large and varied
Contribute to the successful takeover of new hotels by ensuring all incoming assets are set up on key business support systems needed to perform Business Intelligence standardized reporting and
Support the redesign of monthly, quarterly and annual business reporting for presentation to hotel ownership groups, including public lodging REITs and private real estate investment firms and financing
Oversee the continued development of Highgate’s master property table to centrally warehouse key hotel attributes and provide the ability for enhanced portfolio-level
Creatively determine areas of opportunity to develop materials that communicate key successes and / or management company performance trends to support business development and investor relations for the organization.
Minimum of two (2) years of prior, relevant professional experience, preferably for a hotel management or ownership company focusing on: BI, Analytics, ETL management, Reporting Platform Strategy and Data Modeling & Deployment Strategy
Minimum of one (1) year of hands-on experience in architecting, designing and implementing advanced analytics models, large-scale optimization, and machine learning algorithms for scalable production environments.
Minimum of one (1) year of experience in a full life-cycle analytics code environment, including development, deployment, and maintenance efforts involving distributed data sets.
Demonstrated, exceptional analytical and technical capabilities, including but not limited to:
Large data collection, organization, synthesis and distribution working with advanced data analytics tools such as Tableau and Alteryx
Experience using Java and SQL Server for performing data profiling, formatting and ad hoc analysis
Understanding of data warehousing concepts, relational data models and the data flow process end-to-end from ingestion to consumption
Advanced comprehension of Microsoft Excel VBA
Advanced programming skills in Python and/or R (and their related data science, machine learning, and visualization libraries)
Working knowledge of Web Services architecture and components like Simple Object Access Protocol (SOAP), Web Services Description Language (WSDL) and/or RESTful web services
General knowledge and understanding of financial statements and commonly used hospitality- related performance metrics
Ability to review and understand commonly used industry operating reports (i.e. STR reports, group booking pace, revenue segmentation, )
Strong verbal and written business communication skills
An affinity for creating and producing work product in a detail-oriented and self-sufficient manner, including meticulous and methodical self-checking habits
Adept organizational and project management skills, including time management and priority setting
Ability to work within a dynamic, nimble and entrepreneurial environment and collaborate across multiple internal disciplines to achieve goals and produce deliverables in a timely and accurate fashion
A passion for or interest in the hotel and real estate industries preferred
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External Job Posting Title: Manager of Business Intelligence and Data Science Job ID: 2020-11044 External Company URL: www.highgate.com Address1: 870 7th Ave
