Vacancy expired!
Pay Range$22.11-$30.62Company OverviewThe people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years. In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work. Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period. Job DescriptionThe Department of Radiology at MSK works to ensure patients are scheduled appropriately and efficiently for procedures. We schedule CT, MRI, Ultrasound, Mammography, Bone Densitometry & Nuclear Medicine procedures. We help to provide general patient information, specific prep instructions, and directions to procedure areas. We confirm appointments, direct calls, and resolve concerns. We are looking for a Scheduler to join our team! You Are:
Quick learner when facing new situations
Confident under pressure
Articulate and able to deliver messages in a clear, compelling, and concise manner
Able to quickly and decisively take action in constantly evolving, unpredictable situations
Energized when faced with ambiguity and uncertainty
Detail Oriented
You Will:
Schedule all outpatient procedures according to patient needs and specified scheduling parameters, screening patients according to the guidelines, and give pre-procedure instructions for blood work and instructions for fasting
Answer the telephone using accurate telephone techniques and procedures in an efficient manner and handle each inquiry in a proficient and courteous way
Confirm all appointments starting 48 hours before the procedure and follow up with patients who have not been confirmed 24 hours before their procedure, maintaining a centralized database of confirmation calls and emailing modality with cancellations and patients who could not be confirmed
Reschedule and cancel appointments as requested
Register new patients in RMS and advise them that they will receive a call from Registration prior to their procedure
Register outside MDs who are not in the system by finding their NPI numbers, addresses, and phone numbers either from the patient or by calling the doctor’s office. Add their information into RIS
Work as part of a team by cooperating with other Radiology staff members and all Center personnel, participating in training, orientation, and mentorship for new schedulers
Completes special projects as assigned by the manager or supervisor
You Have:
Experience with computers, preferably with scheduling software
Outstanding organization and communication skills
Familiarity with Medical Terminology
Hours:
Monday-Friday, 9:30AM-5:30PM On-site
Pay Range: $22.11-$30.62
Pleaseclick (https://careers.mskcc.org/frequently-asked-questions/) to learn more about MSK’s compensation philosophy.
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ClosingMSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Stay in touch!Register now to join Memorial Sloan Kettering’sTalent Community (https://externaltalent-mskcc.icims.com/connect?back=intro&iniframe=1&hashed=-435744324) to receive inside information on our organization and new job opportunities.Job LocationsUSA-NY-New YorkPosted Date4 hours ago(7/2/2023 2:42 PM)Requisition ID 2023-69962 Category Administrative/Clerical Pay Range $22.11-$30.62
