Sr. Principal Strategist, Inspire Value

Sr. Principal Strategist, Inspire Value

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Job Description

ServiceNow is seekinga Principal consultant to join the Inspire Value team which is an integral part of the Global Sales Go-to-Market team. This is a customer facing role that designs and leads strategic, consultative interactions to build consensus and alignment on how core capabilities of the ServiceNow platform can support CXO business transformation objectives.Through years of practical experience, executive gravitas and fundamentalknowledge of business and technology trends the Principal consultant builds and develops trusted advisor relationships with customers, partners and internally across ServiceNow.

· Customer Advisory

· Engage executives to expertly define and managebespoke industry-aligned digital transformation advisory engagements at select key customers, leveraging ServiceNow methodologies

· Lead discovery workshopswith customer leadership and their teamstounderstand key business objectives, challenges of prospective and existing customers

· Document and present insights and recommended solutions to meet customer business objectives

· Create high-quality deliverables that communicate strategic alignment, present multi-year roadmaps and document the full business case to justify action

· Expertly communicate and advise in 1:1 and 1: many environments

· Sales & Customer Success Advisory

· Work closely with sales & customer success to help define account plans and sales strategy for key accounts in the region.

· Provide analytical expertise to help assess and prioritize accounts and strategies

· Provide full lifecycle business outcome and value realization advisory

· Thought leadership

· Identify, lead and contribute to the creation of new IP (best practices, white papers, workshops, etc.

· Innovate on current methods and frameworks

· Collaborate with and enable the ServiceNow teams on a business consulting approach to sales

Qualifications

· A minimum of 15 years of relevant experience:

· Management consultant/ ex-management consultant from a top tier consulting firm with exposure to cloud technologies or a customer-facing business strategy manager with a leading technology vendor

· Executive / leadership experience working on digitaltransformation projects and/or enterprise software deployments preferred

· MBA from a top tier institution is preferred

· Highly adept at navigating cross functional business processes and Industry trends (Significant experience in a major industry (FSI, Telco, Manufacturing, Retail, etc.) is preferred

· Experiencedevelopingand growing C-Level relationshipswith anability to simplify and communicate complex topics to an audience with various functional knowledge

· Excellent presentation skills including public speaking, meeting facilitation and white boarding

· High level of executive gravitas with a humble demeanor

· Exemplary analytical and financial acumen

· Enjoy working in a highly collaborative, fast-pacedand often ambiguous environment

· Willing to travelup to 40-60% of the time

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.