Technical Software Support Engineer

Technical Software Support Engineer

29 Mar 2024
New York, New york city, 10045 New york city USA

Technical Software Support Engineer

Vacancy expired!



MCS Group is delighted to working alongside our client a growing fintech powerhouse in their search for a Technical Software Support Engineer to join an already established high performing team. The successful Technical Software Support Engineer will join a team with high growth plans and be afforded career growth and learning opportunities as they progress through the business. With major funding this is an excellent time to join this company with multiple office locations.

The Role


  • Troubleshoot & monitor working environments.

  • Build & distribute issues lists to stakeholders.

  • Client facing support position when required.

  • Create documentation for support procedures.

  • Own support issues to resolution & driving resolution.

  • Prioritize support tickets in an urgent to low urgency order & complete.


The Person

The Successful candidate will have some if not all:


  • Previous troubleshooting experience within infrastructure environments.

  • Experience with Unix/Linux servers.

  • Exposure to AWS or GCP or Azure.

  • Knowledge of devops environment & tools such as docker.

  • Exposure to python scripting/programming.

  • Knowledge of monitoring tools.

  • Fintech experience a big plus.


The Package

Excellent package including medical, 401k and PTO and commuter benefits.

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  • Summary:

Job Details

  • ID
    JC11551117
  • State
  • City
  • Job type
    Permanent
  • Salary
    $182887.50 - $182887.50 per annum
  • Hiring Company
    MCS Group
  • Date
    2021-03-29
  • Deadline
    2021-05-28
  • Category

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