Technology Support Trainer

Technology Support Trainer

03 Nov 2023
New York, New york city, 10001 New york city USA

Technology Support Trainer

Technology Support Trainer

Onsite position in New York, NY

Up to $110k base + bonus

About the role As a Technology Support Trainer, you will be responsible for contributing your expertise to providing a variety of software training and application support services to the employees of Latham & Watkins. You will identify training needs of Latham employees via training requests, new technology, analysis, and help desk reports.

What You'll Do:

• Providing assistance and training to end-users for firm-approved applications in a variety of different methods (e.g. classroom, one to one, remote training, and product demo) and software

• Working with team members in Technology or other departments to identify training needs, and creating methods for proper instruction

• Preparing training documentation, handouts, outlines, instructions, and other materials as needed

• Participating in firmwide training conference calls and/or smaller working groups to prepare for upgrades, writing materials, and learning processes

• Creating classes designed to promote learning, administered via classes, demonstrations, or one-on-one training

Skills / Experience You Will Need:

• A Bachelor's degree in Computer Science, Information Systems, or a related field

• A minimum of five (5) years of software training experience

• A minimum of five (5) years of PC helpdesk/applications support

About Infinity Consulting Solutions

At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement.

ICS is an Equal Opportunity Employer.

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