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Club Macanudo, the world's most recognized luxury cigar bar and restaurant, is looking for an experienced full time or part time Host or Hostess at our location on the Upper East Side of Manhattan. Ideally, you will be experienced, personable yet professional, and welcoming to our loyal patrons and frequent VIP celebrity guests. We're looking for flexible schedule availability. Club Macanudo is a smoking environment, so in the course of your work you will routinely come into contact with patrons enjoying their cigars.
WHAT WE OFFER Benefits include 401(k) with generous Company match and additional year-end contribution; a health/dental/vision/Rx plan for you and your dependents; a complimentary meal prior to your shift.
If interested, please click "Reply" and include your resume
Your Primary Duties
Acknowledge, welcome, and seat all guests
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Move and arrange tables, chairs, and place settings as required; organize seating for groups with special needs
Monitor dining rooms for seating availability, service, safety, and well-being of guests
Answer telephone using appropriate etiquette; coordinate and record guest reservations; respond to inquiries
Assist servers by fulfilling cigar orders of patrons
Listen and respond appropriately to the concerns of guests and other employees
Excellent attendance and punctuality
Other Expectations
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Support team to reach common goals
Perform other reasonable job duties as requested by manager
JOB REQUIREMENTS
Prior client-facing hospitality experience in an upscale NYC restaurant
Working knowledge of restaurant operations
Ability to operate computer equipment and the reservations system
Excellent communication skills and ability to manage stress
Ability to maintain a welcoming and friendly yet professionally appropriate demeanor
Positive "can do" attitude, team player orientation, and commitment to quality client service
Neat, well-groomed appearance and outgoing personality
Ability to stand or walk for duration of the shift
Ability to work in a smoking environment
Must be at least 18 years of age
Candidates must be legally authorized to work for any U.S. employer without the need for sponsorship now or in the future.
Club Macanudo, Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
About Club Macanudo
Club Macanudo offers an elegant environment for smokers and non-smokers alike. Established in 1996, Club Macanudo is a cigar lover's oasis nestled in the heart of New York City's Upper East Side.
Club Macanudo is open to the public seven days a week, serving expertly-prepared dishes and a stunning array of fine wines, spirits and signature cocktails. The Club, which seats 150 patrons, leases private humidor lockers to its members, among whom are celebrities, professional athletes, business executives, and public figures.
Equal Opportunity Employer M/F/D/V
