Are you a results-driven leader who thrives in a fast-paced environment? Do you have the drive to elevate service, boost sales, and maintain a strong team on the floor? We want YOU!
At Black Forest Brooklyn Biergarten and Fritz Cocktail Bar, we’re all about delivering top-tier experiences to our guests—and we need an experienced Service Manager who will help us take it to the next level.
What You’ll Be Doing:
Lead by Example: Create a culture of excellence by ensuring all procedures are followed, and the team is dialed in at all times.
Own the Floor: Stay ahead of guest needs, resolve any issues quickly, and keep things running smoothly.
Boost Sales & Prevent Losses: Support the team in maximizing revenue and minimizing theft. This isn’t just about managing—it’s about thriving in a high-stakes environment.
Build a Top-Notch Team: Train, guide, and inspire your Front-of-House crew to perform at their best.
Manage Reservations & Guest Interactions: Handle Resy like a pro and lead guest interactions with a mix of professionalism and personality.
Maintain Standards: Ensure everything from ingredient quality to sanitation is on point—every single day.
Support the Bigger Picture: Jump in on comms and marketing to help us get the word out and keep our vibe fresh.
What You Bring to the Table:
NYC Food Handlers Card
Previous Management Experience in the restaurant world, with a proven track record of leading a high-performing team.
Strong Leadership Skills—you know how to motivate, guide, and get results from your crew.
The ability to thrive in a fast-paced, high-energy environment—you know how to keep your cool when things heat up.
Detail-oriented with a knack for spotting opportunities to improve service and efficiency.
Communication skills that hit the mark, both with the team and guests.
Sound like you? Please email why you would be a great fit for our Companies.
While we take time to review all applications, only those suitable will be contacted. Thank you!
