We are seeking a dedicated and professional Dental Front Desk Receptionist to join our thriving dental practice. The ideal candidate will be the first point of contact for patients, providing exemplary customer service while managing administrative duties efficiently. This position plays a crucial role in ensuring the smooth operation of our office and delivering a positive experience for our patients.
Responsibilities:
Greet patients and visitors with a warm and welcoming demeanor.
Answer phone calls and respond to inquiries with professionalism and courtesy.
Schedule appointments and manage the dentist's calendar effectively.
Verify insurance information and process patient paperwork accurately.
Collect payments and discuss financial arrangements with patients.
Maintain patient records and update information as needed.
Assist in managing the office's day-to-day operations and ensure cleanliness and organization.
Coordinate with dental staff to facilitate efficient patient flow.
Follow HIPAA guidelines to ensure patient confidentiality is maintained at all times.
Handle any other administrative tasks as assigned by management.
Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus.
Proven experience in a dental office or healthcare setting preferred.
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Proficiency with dental software (Dentrix) and MS Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team in a fast-paced environment.
Exceptional customer service skills and a positive attitude.
Knowledge of dental terminology and procedures is CRUCIAL.
MUST speak fluent English AND Spanish.
Benefits:
Competitive salary based on experience.
Paid time off and holiday pay.
Professional development opportunities.
A supportive and collaborative work environment with a focus on patient care.
How to Apply:
Please submit your resume and briefly explain your relevant experience and why you are interested in joining our dental practice. We look forward to reviewing your application and potentially welcoming you to our team!
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants are encouraged to apply.
