We're looking for candidates who are passionate about solving the problems and operational / technical
roadblocks that a sales force faces in the sales and lead nurturing cycle. The ideal person not only knows how to
adapt to the rapidly - changing conventions and improvements to the CRM, but who can also communicate
enrollment issues to the salespeople and follow - up on resolutions.
ABOUT US
Smarter Energy is a green energy consulting agency dedicated to helping businesses integrate sustainable
energy solutions and in doing that saving them money, as well. For over 12 years, we have been assisting
companies in adopting green energy practices, from solar panel installations to state-funded programs that
provide access to solar energy without the need for installations. Join our team, and together, we can make a
positive impact on the environment and create a sustainable future. To learn more about us, visit our
website: https://smarterenergyservices.com/
RESPONSIBILITIES
As the Operations / Administrative Coordinator, your primary responsibility will be to ensure the sales team has
the support they need to thrive. You will be involved in a variety of tasks, including:
- Finding ways to employ workflows and automations to save time, money, removing human error
- Discover new solutions for optimizing the CRM to streamline the submission process
- Proofreading and submitting multiple contracts, sometimes on short notice
- Setting up sales computers with software, browser extensions, creating email accounts, logins in the training
portal, and assigning leads in the CRM
- Performing occasional edits in the Adobe suite
- Communicating and tracking enrollment issues with salespeople
- Utilizing Excel functions to analyze and organize large datasets
- Improving our sales and performance reporting in HubSpot
- Managing office supplies and maintaining budgets
- Cultivating and maintaining relationships with our energy supplier partners
QUALIFICATIONS
- Strong attention to detail and accuracy in handling technical tasks
- Proficient troubleshooting abilities and computer skills
- Excellent organizational and multitasking capabilities
- Prior experience in managing CRM systems is an advantage (we use HubSpot)
- Familiarity with Photoshop and Excel functions is a plus
- A positive attitude and ability to contribute to a collaborative office culture
Note: This is not a front desk position. Candidates must be able to commute to Dumbo, Brooklyn with a flexible
schedule between the hours of 9a-5p, M-F. Part - Time role with the potential to convert to a Full - time position
in the future.