Client Services Administrator

Client Services Administrator

27 Sep 2024
New York, New york city 00000 New york city USA

Client Services Administrator

Our client, a facility management firm in Long Island City, is seeking a Temporary Client Services Administrator to cover a maternity leave starting in September through end of December with flexibility to extend into 2025. This position will require 5 days in office while temping. Hours are 8:00am - 5:00pm. With flexibility for overtime.Responsibilities:General Administrative Duties:Hub of Information: As a central point of contact, you'll gather and disseminate information among the Client Services team and Field Personnel. Effective communication is key to keeping everyone informed.Professional Client Communication: You'll promptly respond to client requests via various channels (phone, email, etc.). Maintaining professionalism and excellent communication skills are essential.Website Data Management: Handling website-related tasks, such as updating content, managing inquiries, and ensuring accurate information, falls within your purview.Client Events Coordination: Coordinating client events involves organizing logistics, invitations, materials, and entertainment. Attention to detail and planning skills are crucial.Meeting Scheduling and Logistics: You'll arrange meetings based on requests, ensuring necessary materials, reservations, and travel arrangements are in place.Elevating Concerns: When challenges arise, you'll escalate them appropriately and promptly to address any issues effectively.Client Contact List Maintenance: Keeping an up-to-date master client contact list ensures smooth communication and relationship management.Bid, Contract and Proposal Generation:Proposal Compilation: You'll work closely with the Client Services and operations team to compile information accurately. This involves creating professional, compelling, and organized formats for all proposals and contracts.Business Understanding: Understanding general business dynamics, pricing scenarios, and other relevant components of proposals is crucial. You'll recommend solutions to optimize proposal completion.Final Packets: You'll create final packets for presentations or proposal submissions. These packets consolidate essential information and enhance the overall proposal.Filing System Maintenance: Managing a e filing system for contracts, proposals, and other business development related information ensures efficient organization and retrieval.Communication on Service Changes: As directed, you'll communicate changes in services (such as additions or cancellations) to internal departments and external clients.Other Responsibilities:Generates reports as requested.Filing and orders supplies as necessary.Provide other administrative support as needed.Qualifications:High School degree minimum. College degree preferred.5+ years of prior administrative experience supporting upper management.Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) with ability to manipulate data for various purposes. Knowledge of Adobe Photoshop is a plus.Able to effectively present professional documents and presentations.Excellent client services skills with a commitment to exceeding client needs.High standard for accuracy and meticulous attention to detail.Self-motivated and able to work with urgency in a fast-paced environment with multiple projects.Outstanding project deadline management.Strong written and verbal English communication skills with exceptional proofreading and writing abilities.Actively seeks process improvements and efficiencies.Solutions-driven individual capable of effective research.Demonstrates a desire to achieve and succeed.Works well both independently and in a team environment.Prioritizes work effectively and elevates obstacles or concerns appropriately.Familiarity with social media platforms is a plus.Maintains a professional demeanor and actively contributes to a positive work environment.Compensation:DOE up to $30/hrBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. We look forward to working with you.Beacon Hill. Employing the Future (TM)

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