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Why Mayo ClinicMayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits (https://jobs.mayoclinic.org/benefits/) . Eligibility may vary.Position descriptionResponsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.QualificationsRequires a high school diploma or high school equivalent (GED). Formal vocational training in a secretarial or computer training course is preferred. Work experience in a clerical or secretarial position is preferred.Additional qualificationsMust possess proficiency on technical office equipment, including a computer and/or word processor, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology. Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents. Must possess strong customer service skills which include good written and oral communication skills which contribute to a cooperative and productive atmosphere. Must be able to work independently as job requires the ability to multi-task, prioritize, problem-solve, and display good judgment. Must maintain strict confidentiality of information and exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility. Must be adaptable/flexible in a changing work environment which requires working different shifts. Must be willing to learn new things and continually upgrade skills.Exemption statusNon-exemptCompensation DetailEducation, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $14.24 per hour.Benefits eligibleNoScheduleSupplemental/On-call/Per DiemHours / Pay periodSupplementalSchedule detailsPosition is varied shifts as needed including 7 am-3 pm, 3 pm-11 pm, 11 pm-7 am, weekends and Holidays.Weekend schedule7 am-3 pm, 3 pm-11 pm, 11 pm-7 am or as needed.International AssignmentNoSite descriptionMayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.RecruiterTammy PfeiferEOEAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.Equal opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
