Position Information:Location: Orange, CT; Boston, MA; Binghamton, NY; or Rochester, NYPay Range: The base salary range for this position is dependent upon experience and location, ranging from $128,800 - $185,100.Schedule: OfficeJob Description: Senior Manager - Solution Design and Engineering TeamsOverview: We are seeking a highly skilled and experienced Senior Manager with over 12+ years of experience to lead our Solution Design and Engineering Teams. This position is crucial for ensuring the successful design, integration, implementation, and evolution of our digital platform, including websites, mobile apps, and omni-channel strategies. The ideal candidate will have previous experience in the Energy, Utility, or Customer Services industries and a proven track record of delivering high-quality Digital solutions. Knowledge of integrating with SAP, CRM, and Billing systems is highly desirable. Proficiency in Spanish is a plus. Additionally, this role will be an integral part of the Customer Experience and Digital Center of Excellence (COE), collaborating closely with cross-functional teams, including Product Owners, Project Managers, Scrum Masters, Business Analysts, Technology, Platforms, and Operations (TPO), to drive digital transformation and enhance customer experiences in the context of an Electric & Gas utility company.Responsibilities:Leadership and Strategy:
