Caffeination Expert (Henrietta Townline Rd)

Caffeination Expert (Henrietta Townline Rd)

23 Apr 2024
New York, Rochester 00000 Rochester USA

Caffeination Expert (Henrietta Townline Rd)

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Our Company:

Whole Latte Love has been selling coffee and espresso equipment since 1997. Our commitment to customer education and after sales service has made us an industry leader and a dynamic presence in the home espresso market. We are looking for highly motivated, coffee focused individuals to join our team of experts.

Job Responsibilities:

Answer phone calls, emails, and live chats from customers

Troubleshoot technical issues and provide brewing advice to customers

Assist customers with selecting and purchasing new equipment

Set up merchandise repairs and/or returns

Requirements:

Previous work experience in technical support, sales, and/or customer service

Two years of consecutive employment in a professional field

40 hour weekly availability including nights and weekends, with overtime offered in the holiday season

Ability to work with a team, and independently

Friendly, upbeat attitude

Exceptional written and verbal communication skills

Barista or coffee related work experience

Desired Skills

Previous call center experience beneficial, but not required

Critical thinking and self initiation

Benefits

Fast paced E-commerce culture

Competitive health/dental insurance plans, paid time off, 401k, after 90 days

Dynamic career growth

Monthly bonuses based on productivity

Office Perks

Full access to high end coffee equipment for brewing your daily coffee

Hydroponic garden with full access to lunch supplies

Food program and monthly luncheons

Employee discounts on coffee and brewing equipment

Bonus points - In your cover letter, provide a brief explanation of why you love coffee.

Qualified applicants please respond with cover letter and resume.

Check us out! https://www.wholelattelove.com/pages/careers

Job Details

  • ID
    JC2141889
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    New York
  • Date
    2019-04-18
  • Deadline
    2019-06-17
  • Category

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