Vacancy expired!
We are currently hiring an experienced Customer Support Representative for our Corporate location in Auburn, NY.
Responsibilities:
Handle a large volume of inbound calls related to heavy duty parts and service
Work to establish business relationships with customers, able to speak the customers language
Know how to access information on our products and stay up to date on product and industry changes
Provide important communications link between customers and technicians
Aid sales representatives with research of products, pricing availability and applications
Qualifications:
Previous experience in a customer support role with strong communication skills
Must have a technical aptitude with an ability to learn products
Proficient in MS Office and other computer functions
Experience with working in a fast paced, office environment
Candidates will work with an experienced staff and participate in regular training activities. This position offers competitive wages, along with health and dental insurance, profit sharing and This position offers competitive wages along with health, disability and life insurance, profit sharing and a 401(k) plan with company match.
D&W Diesel, Inc. is a locally owned, $80 million business with over 300 employees in 10 locations. D&W has more than 40 years of history as a leader in remanufacturing and distribution of diesel engine components, truck & tank equipment, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.
To apply for this position please visit our website at www.dwdiesel.com and click on Careers. If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324
Equal Opportunity Employer/Veterans/Disabled
