Local Office is Growing - Need to fill 4 Openings

Local Office is Growing - Need to fill 4 Openings

21 Mar 2024
New York, Syracuse 00000 Syracuse USA

Local Office is Growing - Need to fill 4 Openings

Vacancy expired!

Job Title: Customer Service Representative

Regional Office: Syracuse, NY

Reporting To: Regional Manager

Job Purpose: To undertake sales and customer service duties required to communicate billing information and product/service details to new customer and be responsible for facilitating new customer account application processes.

MAIN DUTIES AND RESPONSIBILITIES:

Communicate effectively and professionally with new and existing customers.

Attend continuous department meeting to complete ongoing required training.

Provide billing breakdown to customers to ensure their understanding of NYS processes.

Determine customer's eligibility for energy deregulation products.

Assist customers through the application process for new services

KEY WORKING RELATIONSHIPS:

The representative will work under the supervision of Regional Managers and Team Coordinators but will also be expected to work independently under their own initiative. There is a need of excellent communication and continued maintenance of relationships with all staff in the regional office.

SCHEDULE:

Representatives are expected to work 5 days per week; Monday - Friday shifts are available.

To Apply: Submit resume via email response or call to speak directly with our staff to discuss your qualifications. 315-455-2395

Job Details

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