Executive Director, Digital Strategy & Operations

Executive Director, Digital Strategy & Operations

22 Nov 2024
New York, Syracuse, 13201 Syracuse USA

Executive Director, Digital Strategy & Operations

The Executive Director of Digital Strategy and Operations is the lead for digital communications, marketing and systems for Advancement and External Affairs. This role creates and manages a high-ROI digital infrastructure that includes platforms and systems for online giving, email marketing, event registration sites, AEA websites, mobile technologies and other related areas. This position leads a team of digital professionals responsible for the day-to-day management of these systems, alumni/donor engagement and the execution of communications and other tactics using those systems. They create and maintain collaborative and productive relationships with AEA departments and communications staff in the schools, colleges and units to ensure effective and consistent use of AEA digital strategy, systems, processes and operations platforms. This position is critical in creating a cadence of improvement for digital platforms to create operational efficiencies and ensure timely and accurate data synchronization.

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