Lead Server (Downtown Syracuse)

Lead Server (Downtown Syracuse)

09 May 2024
New York, Syracuse 00000 Syracuse USA

Lead Server (Downtown Syracuse)

Vacancy expired!

We're looking for experienced and professional server to join our team and lead the FOH. Must have a positive attitude, a sense of humor, enjoy serving customers and supervising staff.

IDEAL SKILLS:

Advanced knowledge of wine

Management experience in a bar, restaurant or hotel.

Minimum of five years' experience in a restaurant

Customer Service fanatic

Excellent communication skills

Always positive attitude

Leadership qualities

Well-organized

Detail-oriented

Extensive knowledge about wine and food pairings is a plus.

The lead server is a pivotal position as he/she is in charge of the entire customer experience. This starts with the customer's entering the restaurant until each customer exits. This means you are in charge of every employee that comes in contact with customers along with all areas that the customer will inhabit. You MANAGE the perception, the entire experience from beginning to end, the employee interaction, and of course any and all customer complaints as they arise.

DUTIES

Train employees to anticipate and meet customer needs

Interview potential FOH staff

Create and manage employee schedule

Oversee promotional activities including booking events and parties

Manage employee contests or other employee engagement opportunities

Cross Training with BOH - you will learn some prep & oven skills!

Five day work weeks

Paid Vacation

Health Insurance

Job Details

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