Support Brokers work as part of a team to carry out the mission of the company and support the overall goals of the organization. The broker specifically works independently to provide assistance to individuals with developmental disabilities and their families in developing and maintaining their Community Habilitation plan. This is a professional position with specific education and training requirements that must be maintained throughout the course of employment.
Essential Duties and Responsibilities:
1. Assist the individual/ family in completing the start up process according to OPWDD requirements and program procedure.
2. Assist the individual in building their Circle of Support and facilitate Circle of Support meetings.
3. Assist the individual in developing a comprehensive Person Centered Plan with the involvement of the Care Manager and Circle of Support
4. Develop the Community Habilitation service plan and budget that is consistent with the Person Centered Plan and the ISP
5. Document time and services provided in compliance with OPWDD / Medicaid regulation.
6. Track the Community Habilitation plan through the approval process and act as liaison with the local DSO throughout the duration of application, approval, and implementation and respond to requests for information in a timely way.
7. Assists individuals and families with implementing the plan and with general plan management.
8. Assist individuals as specified by each broker contract of services with such things as annual meetings, plan management, revisions, amendments, Circle of Support facilitation and provide support around employee issues.
9. Execute appropriate documentation and invoicing activity and billing of service in accordance with agency guidelines.
10. Participate in OPWDD/DSO/Agency training so as to stay informed on current and changing trends, information, documentation, and guidelines, and attend required training meetings.
11. Maintain certification by annually completing required course work.
12. Work with others in a way that promotes the team and the agency including participation in event planning, assisting others as needed, and maintaining attitudes that promote a positive work environment.
Key Performance Indicators:
1. Person Centered Planning, plan & budget development and/or maintenance
2. Ongoing plan support to participant/ family/COS
3. Regulatory compliance
4. Team work
People working in this position must believe in the philosophy of person centered planning, self advocacy, and the right and ability of people we serve to self-direct their supports and services. They must complete the required Broker training and ongoing certification requirements. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The candidate in this position must be able to work independently and be capable of independent judgment. The person must be able to interpret regulations, policy, and procedure and be able to make decisions based on this information. They must have knowledge of disability related issues and the community of people served by this organization. They must have a very good working knowledge of basic word processing, email, MS Excel, and other computer skills. They must have the ability to read and comprehend instructions, correspondence, and memos, and have the ability to write simple correspondence and documentation. They must have the ability to effectively present information in one-on one and small group situations. They must have basic reasoning ability including the ability to analyze and problem solve. The individual in this position must be able to tolerate a moderate noise level in the work environment, handle distractions, and while performing this job may be required to sit, stand, use hands, reach, talk, hear, walk, or lift up to 50 pounds. Reliable transportation to community sites is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals in this position must maintain a valid driver's license if driving, and clear ongoing background checks.
Education & Experience:
Minimally preferred, a Bachelor's Degree in a health or human service field plus one year experience working with people with a developmental disability or related experience equivalent to educational requirement. Minimum preferred of one year Care Manager experience or significant experience in the OPWDD service system. Must have completed the OPWDD Broker Institute training along with four specific courses including Intro to Person Centered Planning, Advanced Person Centered Planning, Self Advocacy - Self Determination, and Circle of Support.
Desired Skills and Abilities: Bi lingual, ASL, prior experience with group facilitation. The Broker should have availability to work mobile.
This is a full time position. Benefits include paid time off, health and dental insurance, and a 401k.