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STS Trailer & Truck Equipment
Leasing and Sales Administrator Job Description
The Leasing and Sales Administrator will join our Trailer Sales and Leasing departments and provide a high level of customer service by assisting customers and sales staff, primarily face-to-face, supporting their sales and rental needs. This position will ultimately act as the conduit for the flow of information and documents throughout the sales and leasing processes. This position will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up.
This is a full time position with a maximum of 40 hours/week. Pay will be competitive based on education-level and experience.
Leasing Admin. Responsibilities:
⢠Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers and repair shops and other vendors.
⢠Conduct outgoing calls as assigned.
⢠Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.
⢠Meet and greet customers in a friendly, timely manner and provide directions and general assistance.
⢠Assess condition of rentals upon return and check-in vehicles in coordination with the Service Department.
⢠Understand and communicate rental terms and conditions, trailer features and other services
⢠Prepare and maintain standard operating procedure manuals for all tasks performed.
⢠Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivable, transfer logs, run miscellaneous reports, supply maintenance, and process customer billing.
⢠Perform miscellaneous and backup duties job-related duties as assigned.
Sales Admin. Responsibilities:
⢠Process invoices and purchase orders for Trailer Sales transactions.
⢠Follow up on all incoming orders keeping current delivery schedule.
⢠Maintain reports on expenses and monthly profits.
⢠Maintain the pictures of inventory on web site, advertising locations i.e. Truck paper.
⢠Prepare and coordinate completion of DMV paperwork for all customers.
⢠Meet with customers and handle delivery making sure all paperwork has been completed and customer has everything they need.
⢠Prepare POs for all FET transactions and for Floor Plan pay-offs.
⢠Calculate FET for new trailer sales and process FET worksheet and purchase order. Ensure timely submittal to Accounts Payable to meet deadlines.
⢠Prepare Highway Use, IFTA and, and FET tax returns
⢠Prepare and maintain standard operating procedure manuals for all tasks performed.
⢠Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivable, transfer logs, run miscellaneous reports, supply maintenance, process customer billing, and prepare Highway Use and FET tax returns
⢠Perform miscellaneous and backup duties job-related duties as assigned.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
⢠Must be at least 18 years old
⢠Minimum Associateâs Degree required
⢠Bachelorâs degree preferred
⢠Must have experience working with Microsoft Excel and Word
⢠Experience in Karmak or an equivalent Dealer Management System preferred
⢠Must have at least 1 year prior customer service retail or administrative support experience
⢠Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
