Vacancy expired!
Primary Functions
The Counter Sales Associate is responsible for providing assistance to customers during the sales/purchase process and for responding to customer inquiries in a professional manner. The Counter Sales Associate also assists with warehouse functions as appropriate.
Essential Responsibilities
Assists customers (in person or over the phone) during a sales process in an effective and efficient manner that encourages return business
Accurately conducts the sales transactions at the Counter or by phone by appropriately entering the customer order in the computer system
Maintains an awareness of all product knowledge information and promotions. Suggests replacement/alternative products when appropriate.
Picks and fills product orders as appropriate. Assures that orders leaving the warehouse are accompanied with the appropriate documentation and have been checked for accuracy.
Purchase special orders for customers, as per company procedure. Expedite purchases orders when necessary.
Processes product returns assuring that all documentation is collected and accurately entered into the computer system.
Assists in maintaining the counter and product display area assuring a safe, clean and orderly environment.
Assist in warehouse duties such as stocking and labeling shelves, inventory of goods.
Assists with the shipping and receiving processes as needed.
Performs other duties as instructed or required to successfully complete the job.
Necessary Qualifications
High school diploma or equivalent, as determined by the company
Electrical background preferred
Demonstrated ability to communicate clearly and concisely in written and verbal formats
Strong customer service orientation
Physical Ability Requirements
Ability to stand and walk for prolonged periods of time
Ability to utilize a computer keyboard, computer monitor, and telephone
Ability to routinely lift, carry, and otherwise transport work-related materials that frequently weigh up to 70 lbs. and that may occasionally weigh in excess of 70 lbs.
EOE
