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Syracuse, NY
The Parts Counter Representative is responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop. The Parts Counter Representative is also responsible for placing special orders.
Essential Duties and Responsibilities include the following:
Assists customers in selecting and purchasing parts.
Places special orders for parts.
Reads appropriate manuals to ascertain type and specification of part.
Provides pricing and product information to customers.
Dispenses parts to the service department and body shop.
Orders out-of-stock parts requested by customers.
Assists in taking inventory.
Meets departmental production and profitability goals.
Maintains CSI at or above dealership standards.
Answers telephone promptly and consistent with dealership guidelines.
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
â High School Diploma
Education/Experience:
Working knowledge of automotive parts.
Certificates and Licenses:
â Valid Driver's License
Computer Skills:
Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Must be able to lift up to 30 pounds.
Please click here to apply. https://careers.hireology.com/billrappsuperstore/114917/description
