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Process Improvement Manager (PS27079)Location: United StatesNewRequisition #: PS27079Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.Process Improvement Manager (PS27079)Work Location: US-IN-Indianapolis, US-GA-Midland, US-CO-Denver, US-VA-Richmond, US-NY-MiddletownResponsible for process improvement projects to increase the quality and performance of a business unit. Primary duties may include, but are not limited to:
Responsible for generating process improvements that bring about measurable improvement in quality and/or efficiency.
Contributes to achieve department's objectives by serving as key contact for researching and implementing solutions and tools for new systems and other key operational improvements, provide guidance to leads, operations experts, associates, and/or managers on process improvement issues
Provides process improvement methodology, coaching and training to associates and team members who are participating in process improvement projects.
Collaborates with cross-functional teams in the identification, research and implementation of process improvements.
Leads projects of significant scope.
Manages internal and external process improvement projects with team members who work across regional and enterprise wide organizational structures and with external parties (providers and trade organizations) to formulate consensus on improvements and to implement internal and external systems, policies and procedures.
Identify areas of concern & implement corrective plans if necessary.
Uses reports and production statistics to represent unit(s) in departmental process improvement and system changes and provides specialized input on reports to management
Qualifications:
Requires a BA/BS in a related field
5- 8 years of process improvement or project management experience; or any combination of education and experience, which would provide an equivalent background.
Work experience that demonstrates exceptional communication and collaboration skills, with effective outreach across a matrixed virtual work environment
Demonstrate ability to analyze existing and potential workflows, processes, supporting systems, and procedures and identifying improvements required.
Excellent oral, written and interpersonal communication skills required.
Strong analytical, organizational, planning, problem solving and project/decision facilitation skills required.
Formal PM training and/or certification (PMP, Six Sigma, Lean) a plus
2-3 years of operational experience in CSBD experience preferred
Ability to travel maybe required.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
