Vacancy expired!
The 1000 Islands Harbor Hotel has immediate opening for Overnight Guest Service Representative This is for Nights 11p-7a shift; requires weekend and holiday availability. We are looking for individuals with customer service experience, outgoing demeanor, who are committed to a level of service that exceeds the expectations of our guests. Multi-tasking ability, phone presence. Must be willing to go that extra mile to ensure our guests have a warm, comfortable, memorable experience while staying with us.
Responsible for performing close of day scenarios for the hotel Front Office and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports while accommodating guests of hotel by performing the following duties.
Follow all specified procedures to audit the shift closing of all front office staff, including closing final shift and completing an audit summary for each shift.
Produce accurate and timely reports and correctly handle all cash transactions
Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers.
Follow all specified procedures to reconcile cashiers reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts.
Balance and audit for accuracy room revenue, food and beverage revenue, cashiers reports, and guest and house accounts and telephone and movie revenue; assisting the preparation of all reports relevant to daily revenues
Previous Hotel Audit experience is preferred
Qualified Candidates may apply anytime online at
https://www.1000islandsharborhotel.com/thousand-islands-hotel-careers.php
1000 Islands Harbor Hotel
200 Riverside Drive
Clayton, 13624
