Level I Technician (Massapequa)

Level I Technician (Massapequa)

23 Dec 2021
New York, Westbury, 11590 Westbury USA

Level I Technician (Massapequa)

Vacancy expired!

Job Number: 233820

Level I Technician (Massapequa)

Softworld's client is looking to hire a Level I Technician to be part of a high performing team. Primary responsibility will be trouble shooting and imaging Chromebooks. Work with IOS.


  • Provide direct on-site problem resolution for both on and off warranty desktop systems.

  • Troubleshoot and support end-users of the Administrative, Instructional and Library systems in terms of problem solving.

  • Install desktop hardware and software.

  • Perform Chromebook imaging and configuration

  • Install and configure printers and specialized peripherals.

  • Workstation and desktop software management for all non-terminal clients

  • Using the proper software, monitor systems and servers for worm/virspyware attacks

  • Windows and/or Apple domain administration. IOS experience

  • Troubleshoot and support end-users with logon, printing, file saving, network access, and application problems.

  • Assist with deployment and installation of all hardware and software related to client environments.

  • Test and install software applications for users.

  • Assist with the installation of new initiatives.

  • Monitor system network security and uptime.

  • Troubleshoot and repair workstation hardware, monitors, projectors, printers etc.

  • Basic workstation OS integrity troubleshooting and re-image if necessary

  • Troubleshoot office and academic software, install software on local machines, user profiles and update software when applicable and prepare equipment for power point presentations.

  • Troubleshoot Email and application problems.

  • Clean an infected machine of worm/virspyware.

  • Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing.

  • Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.

Required Skills:

  • Must have prior Chromebook experience.

  • Must have prior IOS experience

THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.

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    Softworld, Inc.
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