Level I Technician (Massapequa)

Level I Technician (Massapequa)

Vacancy expired!

Job Number: 233820

Level I Technician (Massapequa)

Softworld's client is looking to hire a Level I Technician to be part of a high performing team. Primary responsibility will be trouble shooting and imaging Chromebooks. Work with IOS.

Responsibilities:

• Provide direct on-site problem resolution for both on and off warranty desktop systems.


• Troubleshoot and support end-users of the Administrative, Instructional and Library systems in terms of problem solving.


• Install desktop hardware and software.


• Perform Chromebook imaging and configuration


• Install and configure printers and specialized peripherals.


• Workstation and desktop software management for all non-terminal clients


• Using the proper software, monitor systems and servers for worm/virspyware attacks


• Windows and/or Apple domain administration. IOS experience


• Troubleshoot and support end-users with logon, printing, file saving, network access, and application problems.


• Assist with deployment and installation of all hardware and software related to client environments.


• Test and install software applications for users.


• Assist with the installation of new initiatives.


• Monitor system network security and uptime.


• Troubleshoot and repair workstation hardware, monitors, projectors, printers etc.


• Basic workstation OS integrity troubleshooting and re-image if necessary


• Troubleshoot office and academic software, install software on local machines, user profiles and update software when applicable and prepare equipment for power point presentations.


• Troubleshoot Email and application problems.


• Clean an infected machine of worm/virspyware.


• Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing.


• Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.

Required Skills:

• Must have prior Chromebook experience.


• Must have prior IOS experience

THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.