ASR Group is the world\'s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company\'s brand portfolio includes the leading brands Domino, C&H, Redpath, Tate & Lyle, Lyle\'s and Sidul.OVERVIEWThe function of the MaintenanceTeam Manageris to provide necessary technical support and leadership, to direct, facilitate, and coordinate the performance, development, and improvement of the maintenance department. The Maintenance Team Manager will also establish a capable, continuously improving, high quality maintenance work force with focus on improving plant equipment reliability at the lowest sustainable cost.DETAILED ROLES & RESPONSIBILITIESEssential Duties and Responsibilities includes but not limited to the following. Management of all maintenance related activities in the Yonkers refineryActively participate in the safety programs to improve, promote and enforce safety procedures and policies.Direct and manage the maintenance resources to meet and exceed all safety, health and environmental regulations.Develops and empowers employees.Initiates root cause analysis of equipment/machinery failures and develops suitable repair solutions or PM plan to reduce and/or possibly eliminate reoccurrence of failure.Ensure the development of sound predictive and preventative maintenance programs which will reduce unplanned shutdowns and continuously improve plant reliability, profitability, and product quality.Implement and promote Continuous Improvement, Six Sigma, and Lean Manufacturing methodologies to drive process improvements and increase efficiency.Manage labor resources effectively, including but not limited to, monitoring and controlling overtime, to optimize productivity and reduce costs.Ensure adherence to material and contract budgets and implement cost-saving measures where possible.Implement change management, best practices, and standardization of work processes in the area of responsibility.Periodically evaluate program\'s effectiveness and modify accordingly to insure optimum reliability/cost benefits are maintained.Evaluate personnel performance levels, as necessary, to provide feedback on performance and discuss possible areas for improvement and/or growth opportunities.Promote an atmosphere of team spirit through good example, open communication, good listening, and timely problem resolutions.WORK EXPERIENCESMinimum of 5+ years in maintenance, engineering and / or operations management roles is required.3-5 years minimum supervisory experience preferred.EDUCATION REQUIREMENTSBachelor\'s degree (B.S.) from four-year college or university; and five to seven years related experience and/or training; or equivalent combination of education and experience.SUPERVISORY RESPONSIBILITYYesESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)Strong leadership abilities coupled with excellent broad-based technical skills and good business acumen.Willingness and ability to work hours in a 24/7 operation as needed to meet business demands, required.Strong organizational, planning, interpersonal, and communication skillsTrack record of success in Safety, Reliability, Quality, and employee involvement and an ability to promote/develop maintenance excellence is desired. Credibility and respect across the organization is important.LOCATION OF ROLEYonkers, NYThe expected pay range for this position is$102,500 -$190,500 andwill depend on the candidate\'s qualifications and prior experience.We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, genderidentity, age,nationalorigin, disability, veteranstatusorany other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet\'s health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian\'s instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality \' The consumer is our boss, quality is our work and value for money is our goal. Responsibility \' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality \' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency \' We use resources to the full, waste nothing and do only what we can do best. Freedom \' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership € Customer Focus € Peer Relationships € Integrity & Trust € Action Oriented € Listening Functional € Preventative care and OWPs € Communication Skills € Client Service Skills € Priority Setting € Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability \' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl