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Job purpose
The Installation Services Technician is responsible for installation of camera systems, alarms, and/or other SCW equipment. Installation Services Technician must possess excellent customer service skills, mechanical aptitude, and be committed to completing all installations according to the highest professional standards.
Duties and responsibilities
Installation
Perform all aspects of camera, alarm, or other SCW device installation, including installing and pulling low-voltage cable (bending and cutting EMT and other conduit types where applicable) and mounting cameras
Ensure all applicable paperwork is completed.
Ensure job materials are used efficiently to minimize waste
Test and Troubleshoot equipment and all connections before and after install
Coordinate with technical support department to complete initial setup of system
Safeguards against loss of unused materials, ladders, and tools on a job site. Complete inventory of all tools & equipment as directed
Complete all required forms and paperwork in a timely manner
Follow safety practices to safeguard against injury and damage to property.
Drive company vehicle to and from job sites as needed
Performs other duties as required.
Customer Service
Maintain a professional demeanor at all times
Keep customers site safe and leave it clean when installation is complete
Train customer on surveillance system operation
Qualifications
Qualifications include:
High School graduate or G.E.D required
Minimum two years previous experience completing low-voltage cable drops
Excellent communication skills
Ability to handle conflict in a calm and professional manner
Adaptability
Sense of urgency
General construction experience and knowledge of tools
Physically capable of performing duties
A valid driver's license and clean driving record.
All applicants must be willing to submit to a background check.
You must provide hand tools and have reliable transportation.
Working conditions: Working hours are typically 10 hours per day, 40 hours per week. Weekends and evenings may be required.
Physical requirements: Candidate must be able to lift more than 70lbs, safely operate all size ladders at various heights, safely use power tools, run and bend conduit, distinguish between different color wires. Termination of cat5 and cat6 cable to the 568B standard. Basic computer skills, lifting, walking, reaching, bending, crawl spaces, and wire pulling are essential and will be required for much of the day. Ability to work in all weather conditions such as rain, snow, hot, and cold weather. Extensive travel will be required. Must be willing to undergo drug screening.
Hours: Variable: 8-10 hour days
Location: Asheville
Compensation and Benefits: 35K / Year + Yearly bonus of $1500-$3000. We offer a robust benefits package including Health Insurance, Dental, Vision, 401K, 4 weeks combined PTO and Sick Leave, and 9 paid holidays.
About Us: We are a small, fast growing company based in Asheville that specializes in high definition surveillance equipment. We are a value driven company committed to delivering high quality products and a superior experience to our customers from all over the world. For more information on our values, visit: https://www.getSCW.com/values. Our working environment is team centered and collaborative. If you're positive and want to be a part of a company determined to be the best place your grandkid has ever worked, we want to hear from you!
Application Instructions:
To apply, please submit a current resume and thoughtful cover letter.
