Vacancy expired!
Are you looking for a fun, upbeat, and family oriented environment? Look no further, the Asheville Racquet Club-Downtown is full of energetic and happy members and staff. It is a decently fast paced environment with great employee perks.
We are a Racquet Club with indoor and outdoor tennis courts, a golf course, a soccer field, fitness facilities, indoor and outdoor pools, and racquet ball.
Part-Time Positions Available
Job Hours:
Variety Of Shifts: Mids (9:30-3) and Closing (3-9) Shifts during the week, Opening (7-2) and Closing (2-9) Shifts on Weekends. Must be able to work weekends and a couple evening shifts during the week. Will work with the right candidate to alternate weekends and for time off when needed during the week. Schedule is up for discussion.
Hours Available: Between 23-28
Front Desk Associate Responsibilities
Job Brief:
We are looking for a pleasant Front Desk Associate to undertake all receptionist duties at our main entrance front desk. You will be the first and last faceĀ our members see as they arrive and leave so it is essential to always acknowledge every member with a friendly greeting and farewell. The ideal candidate will have a friendly and easy going personality, while also being very perceptive and disciplined. You should be able to multitask proficiently in a fast paced environment. A customer-oriented approach is required. The goal is to make members and guests feel like family because you are apart of this family atmosphere as well.
Responsibilities:
-Keep front desk tidy and presentable with all necessary material (schedules, brochures, towels, etc.)
-Greet and welcome members/guests.
-Give farewell greeting as members/guests leave.
-Answer questions about events on property, schedules, reservations, etc.
-Answer all incoming calls and redirect them if necessary.
-Sign for packages and deliveries.
-Complete shift checklist.
-Multitask (greet, farewell, laundry, answer phones, make reservation, complete POS transactions, etc.)
-Check company email regularly during shift.
-Monitor information wall and stock when needed.
-Be resourceful.
-Make reservations for indoor and outdoor tennis.
-Check members/guest out for Golf Tee Times.
-Register members for clinics, fitness events, swimming lessons, swim team, etc.
-Retain knowledge about member/non-member rates for reservations, clinics, fitness/swim events, etc.
Requirements:
Customer Service Oriented
-Multitasker
-Basic Computer Knowledge
-Proficient in English (Oral and Written)
-Bilinqual in Spanish (Preferred but not Required)
-Basic Knowledge of Microsoft Word and Excel
-Strong Communication and People Skills
-Good Organization
-Problem-Solving Skills
-Capable of Working Alone and Being Resourceful
-Stay Calm and Collected with Unruly Customers
-High School Diploma/ GED
Job Type: Part-time
Salary: $10.50 /hour
Experience:
Front Desk: 1 year (Preferred)
Customer Service: 1 year (Required)
Education: High school or equivalent (Required)
This job will require you to pass a background check.
