Great Tips & Chill Work - Buxton Hall Barbecue Hiring Servers

Great Tips & Chill Work - Buxton Hall Barbecue Hiring Servers

22 Sep 2024
North Carolina, Asheville, 28801 Asheville USA

Great Tips & Chill Work - Buxton Hall Barbecue Hiring Servers

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Our restaurants have earned five James Beard nominations, a Zagat award, recipes published in Bon Appetit, Saveur, Food & Wine, write-ups in The New York Times, The Wall Street Journal, Local Palate, The Huffington Post, Southern Living, USA Today, and on and on.

We care about food and excellence. But we care even more about our people. About our culture. About finding a way to constantly be inspired and fulfilled by what we do.

We don't mind if you're just starting out in your career or have years of experience in the industry. What we care about is that you're excited about food, want to make people happy, and want to work with people that truly care about you.

If this sounds like a place you'd like to work, we're currently accepting applications for a Server at Buxton Hall Barbecue on Asheville South Slope.

We guarantee at least $17/hour minimum take home pay, but regular wage audits show that the team is making much higher than that minimum guarantee. Basically, if tips suck one week, we will add additional money to your check to ensure that you are making at Least $17/hr takehome pay. Regular wage audits show our servers making $20 (+ + +) BUT we want to make sure there is a minimum threshold guaranteed to protect your income from variability. Oh, and, we pay weekly.

Position Summary: The primary focus for servers is on the customers directly, explaining the menu, orienting customers to our food, getting to know them, selling/presenting drinks, up-selling, being aware of the overall flow of the FOH (regardless of your section), being available to run the bill the minute it's needed, ensuring the customers have a wonderful experience and are thoroughly mind-blasted. We are Currently open for takeout only but will be slowly reopening capacity in our dining rooms over the Spring.

Primary Responsibilities:

Be warm, friendly and accommodating, adjusting your style of service based on the customer's needs

Know the state of your tables or online orders at all times, checking in with customers or the kitchen often

Act as a proactive salesperson for the restaurant with relaxed and efficient up-selling, giving every opportunity possible to add on a drink, an appetizer, or dessert

During in-house dining operations, utilize pauses during your service for filling water, pre-bussing tables, spot sweeping, rolling silver, helping run food, busing other's tables, etc.

When the dining room is open for service, maintaining cleanliness and organization on sauce bar and at server stations

Work closely with the kitchen to provide creative solutions to guests' needs - keeping an eye on online orders' timing so food is ready when guests arrive

Be responsible for the correct registering and proper handling of all sales transactions

Always go the extra distance for the comfort and happiness of our customers

Follow all policies and procedures as described in employee handbook, including dress code, punctuality, and professional attitude - This includes All COVID PPE at all times and extra keen eye to sanitation

Follow all ALE and ABC protocol for alcohol service

Provide customers with mindblasting hospitality

Communicate needs and issues

Preserve and embrace company culture

Communication:

Provide ongoing feedback to FOH staff and management about customer needs

Monthly all-staff meeting

Twice a year individual check-in with FOH management

Evaluation Metrics:

Positive reviews and comments from guests regarding hospitality and service

Positive reviews from co-workers and management regarding service

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://chaipanirestaurantgroup.isolvedhire.com/jobs/261919-16086.html

Job Details

  • ID
    JC20072647
  • State
  • City
  • Job type
    Employee's choice
  • Salary
    $7.25/hour + tips - Wicked busy =s HIGH tips; Flexible Schedule; Benefits Available
  • Hiring Company
    North Carolina
  • Date
    2021-09-20
  • Deadline
    2021-11-19
  • Category

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