Vacancy expired!
We are looking for Rental Sales Agents to join our Hertz Rent-a-Car team in Asheville! The Rental Sales Agent is responsible for greeting customers, processing rentals and selling optional services, answering telephone calls, responding to customer questions, and communicating with shuttle drivers for customer pick-ups.
Fantastic bonus plan in addition to a competitive hourly wage! Training is provided. In addition to our competitive compensation package, Hertz also provides benefits to full time employees, which include:
-Medical and Dental Insurance
-Paid Vacation Time (2 weeks after 1 year and 3 weeks after 2)
-401K Plan with the first 4% matched (eligible after 6 months of employment)
Responsibilities:
-Greet customers, disclose rates, terms and conditions of rental, and obtain customer signatures
-Use effective sales techniques to encourage customers to utilize service options
-Receive telephone calls and handle customer-related issues
-Complete, review and submit various reports to supervisor
-Maintain and update rental agreement files
-Enter and maintain information in location logs
-Complete car exchange requests in computer system
-Communicate with shuttle drivers
-Perform related responsibilities as assigned or required
Skills:
-Use effective sales techniques
-Knowledge and skill in the operation of car reservation software (training provided)
-Demonstrate effective interpersonal and communication skills with customers
-Manage stressful and unusual situations while maintaining good customer relations
-Recognize the opportunity to present upgrades to customers
-Process all paperwork according to policies and procedures
-Present a professional, enthusiastic attitude through effective communication skills
