Vacancy expired!
We are so grateful to be experiencing exponential growth and we are looking to hire a Guest Experience Specialist to help lead our team to further success! We are a spa for the people!
Want to know what it's like working at Wake? Hear from our employees.
https://vimeo.com/225282396
If you:
⣠have skills in administration, teamwork, problem-solving, coupled with a strong attention to detail
⣠hold yourself to high standards of excellence
⣠love to pamper and serve guests while providing outstanding customer service
⣠and enjoy working with others in a relaxing, fun, and unique spa setting
This opportunity might be right for you! We have a position available starting at 20-30 hours per week with the possibility for development into management. Pay is hourly and commensurate with experience. We offer professional development and free quarterly and birthday massages! Prior spa experience is not necessary.
We are looking for a Guest Experience Specialist who can thrive in a social and dynamic front desk environment all while providing above-and-beyond customer service for our guests. The Guest Experience Specialist will be in charge of checking guests in, providing assistance with service selection and education, working with our massage therapists to provide a seamless and blissful experience, checking guests out, overseeing our well-procured retail shop, helping guests find the perfect Wake product for their needs, and other related tasks.
Applicants must be able to work weekends (Fridays, Saturdays, and Sundays) and evenings.
Our hiring process is as follows:
⣠Pick up/drop off an application in person Monday-Thursday
⣠First interview
⣠Second interview
⣠Discovery Day
⣠Background check
⣠Offer
⣠Training and orientation
We are located inside the beautiful Grove Arcade in downtown Asheville!
