Technical Support Representative (Virginia Beach)

Technical Support Representative (Virginia Beach)

16 Dec 2024
North Carolina, Asheville 00000 Asheville USA

Technical Support Representative (Virginia Beach)

Vacancy expired!

Do you love using Linux? Do you know what a LAMP stack is and how to use it? ÂWe want you to join our Support Department as a Technical Support Representative! We are a fast-growing company with a relaxed culture, looking for talented, customer service focused technicians to join our family.

If you're not local to Virginia Beach, VA but would love to work 10 minutes from the oceanfront in one of WalletHub's "Best Big Cities to Live in", come join us. New team members are offered a $1,000 Sign on bonus.

As a Technical Support Representative, you will:

Help our customers with their web hosting accounts via phone, tickets and live chats.

Walk customers through setup of email, cPanel, and FTP clients

Be a part of a collaborative team environment where you'll build on your technical skills to advance your career

Provide customer feedback to leaders to improve products, service, and customer satisfaction

Get extra cash with our performance and customer service based bonuses!

So, Why InMotion?

We're not your average call center; we like to have fun while working hard. Throughout the year you will find us at team building events, participating in volunteer activities in the community, out at the Food Trucks in the parking lot, and at our Summer and Holiday events each year!Â

Biannual Profit Sharing

Wear jeans every day

Free weekly lunches

Free VPS

Opportunities for advancement at 90 days

Health, Dental, Vision, 401k plans, Holiday Pay, Paid Time Off

What it takes:

Ability to troubleshoot technical issues with a helpful attitude and friendly disposition

Familiarity with Linux command line

Experience creating or hosting websites

Working knowledge of cPanel and WordPress preferred

Helpdesk or call center experience preferred

Do you feel like you need to brush up on some of your Linux or web hosting skills? We have a Technical Pipeline Program that is all online and self-paced, designed to help you prepare for our Technical Support Representative position.

Apply Here...

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