Customer Service/Admin Position (Boone)

Customer Service/Admin Position (Boone)

03 Apr 2024
North Carolina, Boone 00000 Boone USA

Customer Service/Admin Position (Boone)

Vacancy expired!

We are a locally based E-commerce company in a niche industry and we are growing and expanding!

We currently seek a highly motivated and skilled person to fill a Customer Service and Administrative position with us. The position is remotely based/from home (high-speed internet is necessary) but with local meetings/checkins and does offer flexibility as long as the basic needs of the position are met.

We are a family-focused atmosphere with kids, dogs, and significant others all in the mix and welcomed. We understand that family comes first and make that a priority in our business.

Responsibilities Include:

Answering inbound calls from customers or potential buyers

Responding to email/ticket communications in a timely manner

Monitoring our Facebook page and responding to comments

Escalating customer issues when necessary

Handling shipping related inquiries and issues

Communicating with vendors/support staff on questions or issues to find the best resolution

Please respond to this email with your resume and availability, plus a little bit about yourself - we want to get to know you!

The position may be full-time or part-time, dependent on the needs of the company and the response to this ad.

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