Program Manager

Program Manager

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Engagement Manager / Program Manager / Account Manager Location: Burlington, NC Fulltime opportunity with Apexon We want not just the best and brightest minds out there, but we want people who share our dream to create a better world through the power of digital technology.
With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.

• We solve complex business challenges. If you are passionate about how technology can empower business and people to achieve their full potential, you'll find what we do not just challenging but incredibly exciting.
• We leverage cutting edge technologies; whether it's cloud, analytics, or digital transformation we strive to disrupt and lead. And we've created the space for you to craft your own innovative path with us.
• We want you to ace it with the full support and mentoring from the entire leadership team.

We believe "True transformation begins at the intersection of the human and digital" and our approach is based on these fundamental paradigms: HumanFirstDIGITAL We help organizations focus on the human side of digital and create enriching experiences that stand them out.
Adaptation Before All - We thrive on being flexible enough to work on your terms. Think simple contracts and rapid delivery.
Guaranteed Outcomes - Technology is only as useful as what it helps you achieve. At Apexon, every engagement is always outcome focused.
The Right Tech & Talent - We bring only the best and brightest to frontline challenges - full stack professionals who bring #HumanFirstDIGITAL to life. Requirement:
The engagement will be responsible for nurturing the relationships with clients as part of execution of existing engagement / projects.
The engagement Manager will be the clients' first point of contact for any aspects related to the project delivery, execution, customer satisfaction related to our services Expectations from the Role Nurture relationships with our customers as their primary point of contact
Accountable to deliver and plan projects effectively Monitor and enable compliance to contractual commitments Identify up-selling and cross-selling opportunities Work with sales teams to support new business
Work with delivery, pre-sales and studio organization to come up with solution for the proposal the identified opportunities
Act as a first point of contact for the rest of the organization for any account related capability aspects
Prepare reports on project performance Competencies required Proven track record of delivery as IT Program / Delivery Manager
Customer interaction and management experience
Ability to articulate digital solutions Experience / data / analytics Ability to interpret data and derive solutions to address issues coming out of performance data
Good communication skills
Growth, innovative financial reward programs, and endless opportunities await! Discover more at https://www.apexon.com/ Pradeep Anthony
Senior Director Corporate Hiring, NA