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Customer Support AgentBenefits company in Southwest Charlotte is looking for a team of Customer Support Agents. Monday-Friday, 8am-5pm. Direct hire. Pay = $29,000 salary.ResponsibilitiesProvide efficient yet personalized service to our membersWork diligently to resolve or coordinate resolution of member issuesAssist members in understanding their benefits coverage and other services offered through the company, such as employer wellness programsHelp us create a wave of smarter consumers who are armed with knowledgeRequirements2+ years of benefits or healthcare customer service experienceSomeone who can communicate clearly and articulately with members and providers who are calling in. All inbound customer service.Prior industry experience or call center experience a plus.Two or four-year degree from an accredited university or technical program preferredA coachable attitude and strong work ethicProfessional phone etiquetteA drive to make a difference in the way employees think about their healthcare benefitsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.Find Us on Facebook!Follow Us on Twitter!Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. We look forward to working with you.Beacon Hill. Employing the Future (TM)
