Understand stakeholder needs to help envision and create a solution to solve a problem.
Support cost/benefit analysis to align technology solutions to business strategy.
Require experience in banking/financial domain.
Gather & catalog functional, non-functional, and technical requirements for stakeholder requests.
Provide subject matter expertise within the business/technical domain to support scope and requirement decisions
Determine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design.
Ensure changes to the application are compliant with bank standards and policies.
Assist users and development teams in application testing and troubleshooting and may help with test planning and configuring test solutions to validate functional and system needs.
Document processes, procedures and workflows associated with applications (features/stories).
Participate in continuous improvement efforts to create, analyze, and improve processes and solutions.
Create, maintain and present training materials for end-users.
This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA\'s preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.
