Business Analyst, Guidewire Claim Center

Business Analyst, Guidewire Claim Center

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Business Analyst, Guidewire ClaimCenterPurchase, NY; New York, NY; Florham Park, NJ; Conshohocken, PA; Charlotte, NCBusiness Analyst for Guidewire ClaimCenter Application to support project and other initiatives. The Business Analyst will be responsible for creating business and functional requirements definition for claims processing and administration as well as downstream systems and reporting integrations. Responsibilities will also include planning and facilitating user acceptance testing.ROLE RESPONSIBILITIES

• Conduct requirements definition for Claims solutions. Collaborate closely with business stakeholders to understand their business requirements, informational needs and data sources. Translate these business needs into clearly defined and documented detailed business requirements/ functional requirements inclusive of business use cases, process flows, data flows, traceability matrices as well as screen mock-ups
• Provide claims processing subject matter expertise to the IT team throughout the project. Review development and test deliverables as needed
• Plan, facilitate, and conduct requirements elicitation sessions, meetings, and presentations
• Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues
• Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval
• Participate in the development of User Acceptance Test planning documentation, including test plans and scripts, based on business and functional requirements
• Facilitate UAT execution phase and work with business stakeholders and project manager to obtain user acceptance test signoff
• Conduct project planning and estimating efforts as needed

TECHNICAL QUALIFICATIONS

• 5+ years of proven experience in business analysis including defining Insurance business, functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments
• Experience with Guidewire Claim Center systems is required. Detailed claims processing knowledge and experience with excellent problem-solving and analytical skills
• Experience with Guidewire Policy Center is preferred
• Proven hands-on experience in writing and executing MS SQL query is required
• Insurance/Reinsurance industry experience and knowledge with an understanding of the terminology, business functions (Claims) and business processes
• Experienced with formal SDLCs and business analysis methodologies and working knowledge of business analysis documentation standards
• Agile Methodology experience a plus, but not required
• Industry knowledge of claims processing for the Insurance or Reinsurance markets

GENERAL QUALIFICATIONS

• Extensive experience in using standard project tools including Microsoft Team Foundation Server (via Visual Studio), Excel, Word, PowerPoint, and SharePoint
• Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders. Must be a team player who works well with technical and non-technical resources
• Strong initiative, able to self-manage. Comfortable with ambiguity and able to work through it to get the right things done. Ability to handle multiple projects at the same time
• Team player who works well with technical and business resources
• Personal time management skills and ability to meet individual and team deadlines

EDUCATION REQUIREMENTS

• B.A / B.S degree
• Certified Business Analyst Professional (CBAP) a plus but not required

For more information please contact Brian Otten at or Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area. Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.